This hideaway not only offers its guests luxury accommodations and an ideal location in the heart of London, but it's also the workplace of wonderfully witty and experienced concierge staff. Meet a perennial guest favorite, a 30-year veteran, in this entertaining and enlightening interview.

Read why a vacation at this luxury hotel might give you a chance to rub elbows with some of Hollywood's finest and some other aspects of the job this Les Clefs d'Or member quite enjoys. Get some valuable sightseeing tips on this top travel destination from someone truly in-the-know. If you aren't planning a vacation to London anytime soon, you'll still enjoy reading the answer to his "most unusual request" from a hotel guest.

March 2006