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GETTING TO KNOW: A Dog with a Nose for Hospitality |
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In a sophisticated, blue-blood city like Boston, sometimes it takes someone down to earth (and closer to the ground) to make visitors really feel welcome. And that's exactly the job description assigned to Catie Copley, canine ambassador extraordinaire at The Fairmont Copley PlazaTHC. Her handler and best two-legged buddy is Concierge Director Jim Carey; he and Catie recently conferred to bring us this exclusive interview.
Hideaways International: Who came up with the idea of a canine ambassador?
Jim Carey: Our General Manager, Jon Crellin, suggested the idea. He had visited our Vancouver properties and been impressed with their canine ambassadors. He thought that a similar program here would give our hotel that "home-away-from-home" feel, and that guests missing their pets would take advantage of the chance to meet Catie Copley.
March 2010
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