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The ratings and comments you see at Hideaways.com are based on detailed surveys we send to travelers on their return from stays we've booked for them—real travelers; real reviews. All ratings are against a best rating of 5.
RISDAL, JON M4.0 Guest Rating- Stayed at this property between July 26, 2008 and July 28, 2008- Rating added September 09, 2008Comments:We were upgraded to the newly opened Gold Floor, which is the extra service floor -- very nice. We had a well-appointed room with a great view; a welcome gift of a very nice bottle of wine and a box of candy was waiting for us. Our personal concierge, Anna Louise Christian, was outstanding and did a fantastic job for us. We also stayed at The Fairmont Chateau Lake Louise--an excellent hotel in a uniqe setting with breathtaking views--and The Fairmont Jasper Park Lodge, where we found the food to be excellent and the setting beautiful, but the concierge service was poor in comparison. Overall, we saved more that $1,500 on our Fairmont stays by working with Hideaways. We will call you again when we are ready for our next trip.The quality of Hideaways' description of the property is: AccurateDoes this member recommend the property? Yes, Highly RecommendKudos for a staff member: Kathy Pierce did an excellent job for us
Hideaways Aficionado Registrant4.0 Guest Rating- Stayed at this property between June 28, 1998 and July 06, 1998- Rating added December 05, 2007Comments:It's been ten years since my first visit, which was on my honeymoon. Though the marriage didn't last, I planned my return this past holiday season not to relive the honeymoon but for a time of renewal and to spend a lot of time at the spa. I also stayed at The Fairmont Jasper Park Lodge and The Fairmont Chateau Lake Louise - WOW! I highly recommend them all. Be sure to visit the Columbia Ice Fields on the way to Jasper.The quality of Hideaways' description of the property is: UnderstatedDoes this member recommend the property? Yes, Highly Recommend