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Belmond Casa de Sierra Nevada
Location: San Miguel de Allende - Mexico
Profile:  TMX326
Real Travelers. Real Reviews™.
4.3 Guest Rating
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The ratings and comments you see at Hideaways.com are based on detailed surveys we send to travelers on their return from stays we've booked for them—real travelers; real reviews. All ratings are against a best rating of 5.

Average Ratings
This rating is based on 12 member ratings, 8 have user comments
For the Property/Area
Exterior Appearance
4.4 Guest Rating
Furnishings / Decor
4.3 Guest Rating
Location
4.3 Guest Rating
Overall Service
4.1 Guest Rating
Setting
4.4 Guest Rating
Recreational Activities
4.0 Guest Rating
Ambiance
Restaurants / Food
4.3 Guest Rating
Cleanliness
4.5 Guest Rating
Value for Price
3.9 Guest Rating
Maintenance
4.4 Guest Rating
 
For the Owner/Property Management
Courteous / Helpful
4.3 Guest Rating
Knowledge of Area
4.2 Guest Rating

Member Comments



5.0 Guest Rating
- Stayed at this property between April 01, 2002 and April 15, 2002
- Rating added February 12, 2004

Comments:
This is a beautiful property in an idealic city. Thoroughly enjoyed our stay in San Miguel de Allende and will return again. We only encountered one problem. We had arranged with Hideaways through the hotel for a transfer from Leon airport to the hotel. Originally on a non-stop from LAX to BJX. This changed to include a transfer in MEX arriving around 10:30 pm in Leon. The Hotel was aware of our new schedule. However, in true Mexican fashion no one was there to meet us and we had to take a taxi to San Miguel. This was fine. However, don't sell a transfer or promise of it when in Mexico it seldom materializes. Your tired, it's late, and you have to purchase a phone card, call the hotel, waste almost a full 45 minutes trying to figure out if the hotel has someone coming to pick you up. When you could just hire a taxi and be on your way. *Their driver/guide Palo however provided a wonderful tour to Guana on our return. The Spa at the hotel was nice the massage therapists left alot to be desired. Extremely rough

The quality of Hideaways' description of the property is: Accurate
Does this member recommend the property? Yes




5.0 Guest Rating
- Stayed at this property between September 17, 2003 and October 01, 2003
- Rating added September 17, 2003

Comments:
An excellant trip-Sierra Nevada was wonderful in all aspects

The quality of Hideaways' description of the property is: Accurate
Does this member recommend the property? Yes



4.0 Guest Rating
- Stayed at this property between April 30, 2001 and May 14, 2001
- Rating added June 18, 2001

Comments:
Very nice property - however - if we were to return, we would want to stay at Casa Sierra - at el Parque - further off street. Also got a junior suite - which was ok - but offered no view. We would have preferred smaller room upstairs with balcony and view. Not really as impressive as Villa Montaña for the money.




4.0 Guest Rating
- Stayed at this property between March 30, 2000 and April 13, 2000
- Rating added June 23, 2000

Comments:
The Hideaway was nice, but very expensive and generally did not live up to a four star hotel. The service was just so so. The restaurant service was not great. The room was not air-conditioned. We were told the new owners did not always pay their help or they had to wait a long time before they did get paid.

Does this member recommend the property? No



3.0 Guest Rating
- Stayed at this property between May 16, 2000 and May 30, 2000
- Rating added June 23, 2000

Comments:
Everyone at the hotel was extremely friendly and helpful. I would have preferred the building closer to town, however next time!

Does this member recommend the property? Yes



4.0 Guest Rating
- Stayed at this property between October 04, 1995 and October 18, 1995
- Rating added April 05, 2000

Comments:
The historical architecture and the beautiful setting of the town are unique and charming. The nearby swim & tennis club were very pleasant and friendly. However, blue jeans, Mexican hats and thickly soled sneakers would have been in order for walking around this over-populated and impoverished town and park. There was also a lack of entertainment.

Does this member recommend the property? Yes


3.0 Guest Rating
- Stayed at this property between December 13, 1996 and December 27, 1996
- Rating added April 05, 2000

No comment was entered by this user
Does this member recommend the property? Yes


5.0 Guest Rating
- Stayed at this property between February 22, 1997 and March 08, 1997
- Rating added April 05, 2000

No comment was entered by this user
Does this member recommend the property? Yes



4.0 Guest Rating
- Stayed at this property between February 28, 1997 and March 14, 1997
- Rating added April 05, 2000

Comments:
The place is beautiful. The food was great. We went horseback riding at the owners ranch, it was right out of a movie set. The church bells keep you up all night, but that is the life in a small Mexican village. I would recommend the Casa de Sierra Nevada to any of your clients.

Does this member recommend the property? Yes



5.0 Guest Rating
- Stayed at this property between February 07, 1998 and February 21, 1998
- Rating added April 05, 2000

Comments:
Our five days at Casa de Sierra Nevadas were extremely relaxing. The service was outstanding and after two or three days they made us feel like family. The town is very interesting with its cobblestone streets, galleries and restaurants. The food was super good... very sophisticated.

Does this member recommend the property? Yes


3.0 Guest Rating
- Stayed at this property between March 22, 2000 and April 05, 2000
- Rating added April 05, 2000

No comment was entered by this user
Does this member recommend the property? Yes


3.0 Guest Rating
- Stayed at this property between March 22, 2000 and April 05, 2000
- Rating added April 05, 2000

No comment was entered by this user
The quality of Hideaways' description of the property is: Accurate
Does this member recommend the property? Yes


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* Hideaways Aficionado Club is a registered trademark of Hideaways International, Inc.
Copyright © 2017 Hideaways International, Inc.
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